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Mover & Junk Remover

…Moving you so you don't have to

Relocation Terms

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Additional Services

Services such as packing, appliance servicing,
unpacking, or stair carries that are needed due to either your request
or building regulations may result in additional charges.

Advanced Charges

Charges for services performed by a third
party at your request. The charges for these services are paid for
by the mover and added to the charges on your Bill of Lading.

Agent

A local moving company authorized to act
on behalf of a larger, national company

Appliance

The cost of a complete disconnect of an appliance
at the originating residence and a reconnect of the appliance at the
new residence. Covered appliances include washers, dryers, dishwashers,
and refrigerators. Certain movers charge a surcharge for this service
while others simply charge the amount of time the actual service takes.
If a particular mover does not perform this service or contracts with
a third party, the field is marked "NA".

Appliance Dolly

Supplied by self-service movers to help
you load and unload large items like appliances and oversized furniture.

Assessed Value Coverage

This specifies how much money per $1,000
of assessed value, you will need to pay to cover your household
items to their full assessed value. Purchasing this protection requires
that a cash value be assigned to the items you will be moving. If
a deductible is applied, that value is stated next to the cost-per-$1,000
figure. For example, 7.50/100 means that the consumer must pay $7.50
per $1,000 of assessed value to cover the load against loss, and
the first $100 of damage is not covered.

Some valuation policies are calculated
on a sliding scale, where the price per $1,000 of coverage will
vary depending upon the total amount of coverage. In such cases,
carriers are requested to quote valuation prices based on $25,000
of coverage.

Please note that most valuation policies
require that the entire load be covered, not just specific items.
Ask your carrier for terms.

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B

Bill of Lading

This is the contract between the mover and
the customer. It also acts as a receipt. It is important to understand
everything on the bill of lading before you sign it.

Binding/Non-Binding Estimate

Binding: The
mover quotes a flat price based upon a given inventory. No matter
how long the job takes, the flat price is always paid. It is given
only when an onsite estimate is performed.

Non-Binding: These
estimates are based upon the movers’ previous experience of jobs
similar to yours. As the name suggests, these estimates are subject
to change.

Hourly Rates: Customers
are charged by the hour per man, per truck.

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C

Carrier

This is the mover that you are working with.

C.O.D. – Cash on delivery

This is when payment is required at the
time of delivery.

Cost of Move

All cost estimates are calculated based
on information obtained from the listed moving companies during
a signup interview. Although every effort is made to gather the
most accurate information, customers should be aware of the fact
that many factors effect the cost of a move.

All listed information is based on weekday moves
during the current season.


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D

Depreciated Value Coverage

See Assessed Value Coverage

Divider

Many self-service movers will place commercial
goods behind your household possessions on the trailer. A divider
is installed between these separate shipments to keep them secure.

Divider Installation

This specifies how much extra it will cost
a consumer to have a divider installed.

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E

Expedited Service

This is an agreement to transport goods
by a set date in exchange for a higher rate.

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F

Flight of Stairs

This tells you the additional cost, if any,
of a flight of stairs either at the point of origin or the destination.
Please note that a third-floor walkup counts as two flights since
you are starting on the first floor. Serviceable elevators (an elevator
large enough to transport the household goods) eliminate the need
to pay this fee.

Freight-Service

A low-cost alternative to a full-service
move, freight-service movers will move all of your household goods
from your old address to your new address but will deliver the items
only to the doorstep of your new home. Your items must all be boxed
in advance, and your individual pieces of furniture will not be
wrapped in blankets, as distinguished from full-service movers.
See also Self-Service Mover and Full-Service Mover.

Full Replacement Value Coverage

This specifies how much money per $1,000
of value, you will need to pay to protect your household items for
their full replacement value. Full replacement value is the amount
of money it will cost to purchase a new replacement for a damaged
item, regardless of how old the damaged item was. If a deductible
is applied, that value is stated next to the cost-per-$1,000 figure.
For example, 7.50/100 means that the consumer must pay $7.50 per
$1,000 of declared replacement value to cover the load against loss,
and the first $100 of damage is not covered.

Some valuation policies are calculated on a sliding
scale, where the price per $1,000 of coverage will vary depending
upon the total amount of coverage. In such cases, carriers were
requested to quote valuation prices based on $25,000 of coverage.

Please note that most valuation policies require
that the entire load be covered, not just specific items. Ask your
carrier for terms.

Full Service Mover

The most common form of moving company,
the full service mover, will move all of your household goods from
your old address to your new address. The items are picked up from
every room in your old home and delivered to the appropriate rooms
in your new home. Individual pieces of furniture are wrapped in
blankets to protect them during shipment. Full service movers will
also provide, at additional cost, full packing and unpacking services
as well as appliance service. See also Self-Service Mover and Freight-Service.


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G

Guaranteed Pickup and Delivery Service

A premium service whereby dates of service
are guaranteed, with the mover providing reimbursement for delays.
This type of service is often subject to minimum weight requirements.
Interstate Move –

Any move which crosses a state boundary, regardless of the number
of miles. Distinguished from Local Move or Intrastate Move


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H

High Value Article

These are items in a shipment that are valued
at more than $100 per pound.


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I

Intrastate Move

Any move which does not cross a state boundary,
typically over 40 miles. Distinguished from Local Move or Interstate
Move.

Inventory

The detailed descriptive list of your household
goods showing the quantity and condition of each item.


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L

Linehaul Charges

Basic method of billing for long distance
service. Linehaul charges are calculated by mileage and the weight
of your shipment. Linehaul charges may not include fees for charges
such as the ones noted above in ‘additional charges’.

Local moving

Local moving usually refers to moves of
less than 100 miles within the same state. This type of move is
based on hourly rates and is regulated by the states DOT (Deptartment
of Transportation) or other regulatory body.



Long Distance

Intra State:
This is a move of more than 100 miles within the same state.

Inter State: This
is a move from one state to another and is billed by weight and
distance. This type of move is regulated by the United States Department
of Transportation.

Loading Ramp

Provided by self-service movers to help
you load your household goods onto the trailer.

Local Move

A move within a state, typically 40 miles
or less. Distinguished from an Intrastate Move or Interstate Move.


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O

Order for Service

The authorizing document allowing movers
to move your goods.

Order Number Also known as the Bill of
Lading.


It’s the number used to identify and track
your shipment.


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P

Peak Season Rates

A premium rate that is charged at certain
times of the year. This rate is generally applied in the summer months.

Pickup and Delivery Charges

This is an additional charge that is applied
when you have to transport your shipment between the Storage in
Transit warehouse and your residence.

Price

This tells you how much the specific move
will cost, not including the various extra charges and insurance.
All cost estimates are calculated based on information obtained
from the listed moving companies during a signup interview. Although
every effort is made to gather the most accurate information, customers
should be aware of the fact that many factors effect the cost of
a move.

Packing Service

Many full-service movers provide customers
the option of having all of their possessions packed before the
move and later unpacked at the destination. The cost here refers
to the cost of packing the amount of household items as specified
by the weight.

Piano

This specifies the additional cost to move
a single 42 inch piano as part of the total household. This is not
the cost to move the piano if that is the only item being moved.


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S

Self-Service Mover

Companies in this category will provide
a trailer for you at your old home. You load the trailer yourself
and the company returns to move the trailer to your new destination.
You then unload the trailer yourself and call the mover to remove
the empty trailer. This type of move is becoming increasingly popular
with consumers because it saves money in two ways. First, you do
not pay for any of the loading/unloading labor. Second, the self-service
mover will often load commercial goods on the trailer behind your
household goods, to help defer the cost of the total shipment. See
also Full-Service Mover and Freight-Service.

Shuttle Service

Occurs when a smaller vehicle is used to
haul goods to a location that is not accessible to large moving
trailers.

Stair-Carry Charge

An extra charge for carrying items up or
down flights of stairs.

Storage-In-Transit (SIT)

Temporary warehousing of your goods pending
further transportation or transportation to your new home if it
isn’t ready for occupancy. You may not exceed a total of 180 days
of storage, and you are responsible for the added SIT charges as
well as the warehouse handling and final delivery charges.

Standard Coverage

Movers, by law, are required to provide
a minimum amount of free coverage, listed in our tables under the
Std. column. This number, typically 60 cents, refers to the amount
of money you will receive per pound of damaged goods. This coverage
is a bare minimum and should not be relied upon to cover you for
any significant damage. For example, if you have a priceless vase
which weighs 2 pounds, you would only be entitled to $1.20 of compensation
if this vase is damaged in transit.

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V

Valuation

Valuation is not insurance. Valuation offered
by your moving company is a tariff level of carrier liability based
on the weight of your goods. Valuation covers your property by assessing
value in three different ways explained above (Assessed Value Coverage,
Full Replacement Value Coverage & Standard Coverage).

Valuation only covers your goods for damage
or loss if you can prove negligence on the part of the carrier.
IT DOES NOT cover any loss or damage due to Acts of God, (high winds,
earthquakes, tornadoes, hurricanes) riots, strikes, civil commotion,
etc. and all claims are settled by employees of the carrier that
damaged your goods.

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W

Warehouse Handling

An additional charge applicable each time
SIT service is provided. This charge compensates the mover for the
physical placement and removal of items within the warehouse.

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